We stick to a strict policy. No breaches will be tolerated.

• We expect that our items are treated with respect & care when in your possession. Please treat our items like they are your own.
• We do not charge bonds on our items; however, any damage must be paid for determined by the retail price of the item (if not the whole RRP if the damage is extensive & cannot be repaired). Damage also includes stains. Extra cleaning fees may apply.
• Please ensure fake tan is thoroughly washed off before wearing our items.
• All hires are to be returned within 4 days. If posted, the item needs to be lodged via express post by 2pm (On Monday if hired over the weekend) at an Australian post desk (not post-box). $10 late fees apply for each day an item is returned late.
• We do not offer refunds under any circumstances. In some cases, we may provide a store credit; however, this does not apply to change of mind, incorrect sizing, or last-minute event cancellations. For further information, feel free to contact us via instagram DM.
• We ask that you please DO NOT wash your hire items. They are to be returned to us unwashed. If an item is washed & damaged, this will may lead to damage fees (replacement value or RRP).
• We kindly ask that you do not hire our items if you are not in the financial position to replace an item if damaged.
• Card payments only. We have an eftpos machine accessible at try on appointments.
• Hire items are not booked in until payment has been made. We cannot hold an item without payment.